FAQ
Orders:
Upon placement of an order and receipt of that order by MARGOT FIN customers will be sent written confirmation via email. Please check spam folders if emails are not received within 24 hours. Any changes to that order will also be confirmed with the customer via email notification. Once an order has been shipped, customers will receive a confirmation email with the tracking number. Please note, an order placed for multiple items may result in multiple or partial shipments. Please allow 7-10 business days from the time of purchase for order processing. Given the handmade nature of our products, items that become sold out may not become available again for a few weeks. We appreciate your patience.
MARGOT FIN reserves the right to cancel and refund any order, at any time, for any reason. For any questions regarding orders, please contact Shop@margotfin.com .We will always make our best efforts to accommodate requests for expedited processing.
Custom Orders:
Each MARGOT FIN. garment is made to order, allowing for a personalized approach to your purchase. Our existing silhouettes can be customized in your choice of color, fabric, and measurements to create a garment tailored to your preferences. Fabric and color options are subject to availability.
Custom Sizing
For select designs, custom sizing is available directly through our website. Customers may select their preferred details, complete their purchase, and submit the required measurement form.
Alternatively, customers may contact us via email to schedule an in-person measurement appointment at our New York City location.
Custom Design Requests
For modifications to existing silhouettes, including fabric, color, or other design details, a consultation is required prior to placing an order.
Clients may schedule an in-person consultation at our New York City location to discuss their design preferences, measurements, and available options.
For clients outside of the NYC are consultations may be conducted virtually.
Please be aware all customized garments are final sale and are not eligible for returns or exchanges.
Size Chart
